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Privacy policy

General

PQM.net Inc. and its affiliated brands, StudioCast, Tadam.tv, and Webvox, are committed to maintaining the confidentiality, security, and accuracy of personal information (defined below) under our care or control. This Privacy Policy aims to inform you about our privacy practices regarding the collection, use, and disclosure of personal information.

This privacy policy does not apply to the personal information of our employees, consultants, or other individuals assigned to PQM.net Inc., or to any information that does not constitute personal information.

Responsibility

PQM.net Inc. is responsible for the personal information under its care or control and has designated a privacy officer to ensure compliance with this privacy policy and applicable privacy laws. If you have any concerns, questions, inquiries, or complaints about the privacy policy or the management of your personal information, please contact our privacy officer at info-privacy@pqm.net.

Collection, Use, and Disclosure of Personal Information

The types of personal information we may collect from time to time may include your name, address, phone number, email address, contact information, financial or credit/billing information, and any other personally identifiable information (personal information).

Collection, Use, and Disclosure

Personal information may be collected through voluntary communication on your part or in the course of using our online communication services, StudioCast webcasting platform, or websites, purchasing our products, subscribing to our publications, registration or sign-up forms, surveys, participating in contests or other promotions, or by third-party agents, contractors, vendors, or suppliers who provide us with products and services (service providers) or by third-party business partners to whom we provide our products and services.

We collect your personal information for the following purposes:

Communications with Our Service Providers

PQM.net Inc. operates in Canada. We may transfer your personal information to service providers acting on our behalf for the purposes mentioned in this privacy policy. Please note that some of our service providers who process or manage personal information on our behalf may be located overseas.

We take reasonable measures to ensure that your data is managed appropriately and securely in accordance with this privacy policy, subject to applicable legal requirements in foreign countries.

Consent

We collect, use, and disclose your personal information with your consent or as permitted or required by law. Your consent may be express or implied, depending on the circumstances and applicable laws. When you provide us with personal information about another individual, we assume that you have obtained valid consent from that individual, allowing us to collect, use, and disclose that information in accordance with this privacy policy. Any electronic communication we send you, whether on our behalf or on behalf of a third-party business partner, will include instructions on how to unsubscribe from any such future communication. If you do not consent, please do not disclose your personal information to us or, where applicable, unsubscribe.

Please note that we may be unable to provide services if you withdraw your consent to certain uses of your personal information.

Privacy Protection and Our Websites

PQM.net Inc. sometimes collects personal information through its various websites. This section provides additional information about this collection.

Information We Collect on Our Websites

Cookies and Other Tracking Technologies:

Authorized partners, as well as ourselves, may use cookies and other information collection technologies for various purposes. These technologies may provide us with personal data, information about the devices and networks you use to access our websites, and other information regarding your interactions with our websites. We may use invisible pixels, tags, and scripts on our websites or in emails or other electronic communications we send you. They help us deliver cookies, count visits to our websites, understand the usage and effectiveness of campaigns, and determine if an email has been opened and acted upon.

We may receive reports based on the use of these technologies by our third-party service providers on an individual and aggregated basis.

We use local storage such as HTML and Local Shared Objects ("LSO," also known as "Flash cookies") to store data and content preferences. Various browsers may offer their own management tools to delete HTML. Third-party partners we work with to provide certain features on our websites or to display advertising related to your online browsing activity use HTML to collect and store data.

We partner with third parties to display advertisements on websites or to manage our advertising on other sites. Our third-party partners may also use technologies such as cookies, HTML, scripts, and other tracking technologies to collect information about your activities on our websites and other sites to provide advertisements based on your browsing activities and interests.

Sessions:

Like most websites and services offered on the internet, we gather certain data and store it in log files when you interact with our websites and services. This data includes internet protocol (IP) addresses, browser type, internet service provider, URLs of referring/exit pages, operating system, date/time stamp, search information, location and language preferences, device identification numbers, mobile operator, and system configuration information. From time to time, we may link personally identifiable information to data gathered in our log files if necessary to improve our websites and services. In such cases, we will process the combined data in accordance with this Policy.

Analytics:

We collect analytics data when you use the websites to improve them, including through the use of cookies. We may also share aggregated and/or anonymized data about your actions on our websites with third-party analytics service providers. We also use mobile analytics software to better understand the functionality of our mobile versions of our services on your mobile device. This software may record information such as how often you use the app, events associated with it, aggregated usage, performance data, and the location from which the app was downloaded. We do not link data stored in the analytics software to personally identifiable information you may have registered within the mobile application.

Online Communication:

If PQM.net Inc. has identified you as a registered user of an online service we offer, we may combine and store information about your use of our websites and the online information you have provided with certain other online and offline information we may have collected.

Searches:

For your convenience, certain search functions are sometimes available on our websites. We maintain records of search terms to learn more about the type of information visitors are seeking and improve our products and services.

Hyperlinks:

The platforms may contain sharing or publishing options or links to third-party websites or social media. By using or activating these links or features, you will leave our webcasting platforms, and your navigation will be subject to the terms of use and privacy policy of these third parties. We have no control over these third-party platforms, and the listing of these platforms on ours does not in any way imply our liability.

Security:

PQM.net Inc. has implemented robust security protocols to protect personal information under our care or control in our technological environments. Any personal information held by PQM.net Inc. is stored in a secure environment. Credit card information is processed using encryption technology according to industry standards. PQM.net Inc. limits the collection of personal information to what is necessary for the purposes identified by PQM.net Inc. unless otherwise permitted or required by law. Credit card information submitted to PQM.net Inc. is used only to complete the purchase and make shipping arrangements (where applicable) and/or to perform a credit check (where applicable). Our security policies and procedures are reviewed periodically and improved as necessary.

Only our authorized employees, agents, partners, or service providers may have access to the personal information under our care or control. We require all employees, agents, partners, or authorized service providers who handle personal information to use appropriate precautions to ensure the security and privacy of that information.

Accuracy and Access:

We make reasonable efforts to ensure that your personal information remains accurate, complete, and as up-to-date as possible. We will not regularly update your personal information unless necessary to do so. To assist us in ensuring that your personal information is accurate and up-to-date, please inform us promptly of any changes to allow us to update our records.

If you wish to request access to or make changes to personal information under our care or control, please make the request in writing to our privacy officer at info-privacy@pqm.net. In all cases, we will process access or modification requests in accordance with applicable laws.

Changes to this Privacy Policy:

PQM.net Inc. reserves the right to make changes to this Privacy Policy at any time. All such changes will be posted on the PQM.net websites and will take effect immediately upon posting. We will take reasonable steps, where necessary, to inform affected individuals of any significant changes.